Politique de confidentialité

Privacy Plicy

Chiyodaseni Co., Ltd. (“we”, “our company”, ”Chiyoji”) has established and operates this privacy policy, as follows, to comply with Japan’s Act on the Protection of Personal Information and other standards, and to ensure the proper collection, use, protection, and secure management of personal information on customers and business partners that we use in the course of our business.

Definition of Personal Information

"Personal information" means information about a living individual that can be used to identify the specific individual by name or other description contained in the information, or information that can be easily cross-checked with other information to identify the specific individual.

Types of Personal Information We Obtain

We may collect personal information from customers when they purchase products or make inquiries.
When collecting information, we will clearly state the purpose of use and use lawful and fair means. The personal information we collect is as follows:

  • Your name, company/organization name, etc.
  • Address, telephone number, email address
  • A password required to verify the identity of the person accessing the account
  • Shipping Information
  • Payment information
  • Transaction history and details with our company

Device information

When you use our services on a terminal or mobile device, we may obtain your device identifier and IP address, as well as any other information you choose to provide, such as your name, device type, phone number, country, and username or email address associated with you.

Location information

When a customer or business associate uses our services on a terminal or mobile device and allows location information to be provided there, our company may obtain location information of the customer or business associate. Normally, this can be disabled in the settings of the customer or business associate's browser or device, but if it is disabled, some of our services may not be available.

Information acquired through collaboration with external services

We may obtain information that you have agreed to disclose to our business partners, including our company, based on the IDs you use in external services and the privacy settings of other external services.

Purpose of Use of Personal Information

We collect and use personal information only for the following purposes and within the scope of those purposes.
Our collection and use of personal information is based on your voluntary provision of such information, and by providing us with personal information, you are consenting to our use of such information in accordance with this policy.

  • To provide services such as order confirmation/inquiry, product shipping, and payment confirmation/inquiry when selling products
  • Providing information that is deemed useful and necessary to customers, such as information on new products
  • Inquiries and confirmations from our company that are necessary for carrying out business, and collection of opinions for improving our services
  • Surveys conducted to deny use to those who are attempting to use our company for fraudulent or improper purposes
  • Improving the services and security provided by us and our partners
  • To provide advertising, publicity, information, etc.
  • To respond to various inquiries

Provision of personal information to third parties

We will not disclose or provide personal information to a third party without the prior consent of the individual, unless there is a valid reason, such as when required by law.
However, this does not apply in the following cases.

  • When we have obtained your consent
  • When required by law
  • When using the Service, if a customer commits or attempts to commit an act that harms the interests of others or violates public order and morals, or that otherwise violates the terms of use of the Service, necessary measures will be taken against such act.
  • When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the individual's consent
  • When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the individual's consent
  • When it is necessary to cooperate with national or local government agencies or those commissioned by them in carrying out duties prescribed by law.

Management of personal information

The service provider will implement rational, organizational, physical, human and technical measures to safely manage the personal information entrusted to us by our customers, and we will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of personal information.

Correction and deletion of personal information

If you wish to correct or delete any personal information we have received from you, please contact us using the information below.
If you are a registered member, you can also correct your personal information from the "My Page" menu on this website.

Cookies

We may use cookies to provide better services to our customers. However, this does not involve the collection of personally identifiable information and does not violate your privacy.

*A cookie is a piece of information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.

Use of SSL to protect transmitted data

Our Website, etc. uses SSL (Secure Socket Layer), which is currently the most reliable technology for cryptography technology on the internet, to ensure the security of information. SSL is a function that encrypts information to prevent eavesdropping and alteration of data during transmission and reception.Cryptography technology encrypts customers’ personal information when sending it from their device to our Website, etc. servers.

Contact information

If you have any comments, questions, complaints or other inquiries regarding our handling of customer information, please contact us at the address listed below.

shop@chiyodaseni.com

Changes to this Privacy Policy

We may change this Privacy Policy without prior notice in response to changes in society, technological advances, or revisions to the Personal Information Protection Act, etc.